BIRMINGHAM, Mich. (March 17, 2022) – The Townsend Hotel is honored to announce that it has received a 2022“Best of Housekeeping” award from the American Automobile Association (AAA). The award is presented to the top 25 percent of all 27,000 AAA Inspected and Approved hotels in the United States, Canada, Mexico and the Caribbean, based on cleanliness and condition ratings by an AAA Inspector.
“We always promote safety & cleanliness first. We are very proud of our Housekeeping Department leadership and every member of our Housekeeping Team for consistently delivering on their high standards for cleanliness. Being recognized with this award is an honor that affirms the appreciation we all have for our Housekeeping Team’s outstanding performance.” stated Steven Kalczynski, Managing Director of The Townsend Hotel.
“AAA has found that cleanliness and physical condition are consistently among the most important components travelers consider when looking for a hotel and we know that will be more important than ever as travelers get back to exploring the world in a post-COVID environment,” said Scott Hamerlee, Director of the AAA Diamond Program. “In addition to passing AAA’s rigorous on-site inspection, The Townsend Hotel has demonstrated a tremendous commitment to keeping its property in top condition for our members and their guests.”
About AAA: The AAA is a federation of motor clubs throughout North America. It is a privately held, non-profit, national member association and service organization with over 59 million members in the United States and Canada. AAA represents one of the largest independent leisure travel segments in North America. The trusted AAA travel products that feature hotel listings like this one are among the top reasons AAA/CAA members join and renew. And finally, AAA/CAA members spend $40 billion a year on lodging and account for 31% of all room nights booked in the United States, according to DK Shifflet research. The AAA Diamond Experts Inspector’s web page: www.aaa.com/diamonds/diamond-experts
About The Townsend Hotel: The Townsend Hotel is celebrating its thirty-fifth anniversary in 2022, and is a 34 year in-a-row AAA Four-Diamond luxury property, located in downtown Birmingham, Mich. The Townsend is a Forbes Travel Guide “Four Star” property and the Rugby Grille is a Forbes Travel Guide “Recommended” restaurant. The Townsend is known for its exceptional service and amenities, including the Rugby Grille, banquet and catering services. For more information, visit www.townsendhotel.com or contact The Townsend Hotel at (248) 642-7900, 100 Townsend Street, Birmingham, MI 48009-6068 Connect with The Townsend Hotel: Facebook: www.facebook.com/TownsendHotel Instagram: www.instagram.com/TownsendHotel Twitter: www.twitter.com/TownsendHotel YouTube: www.youtube.com/user/townsendhotel
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