Lawton Fort Sill Chamber of Commerce

Employment Opportunities

Network Security Technician

Fort Sill Federal Credit Union (Headquarters Branch)-Lawton, OK

Full-Time40h/wkBusiness Casual Attire

2010 days ago

As a Network Security Technician, you will configure, deploy and maintain the comprehensive enterprise security infrastructure. Complete any necessary security reports and audit responses, ensure that the credit union is compliant with all applicable regulations. Maintain data center firewalls, enterprise web filtering, endpoint security systems, VPN/remote access, access control, and other security devices.

Collateral duties, you will run routine scheduled tasks/jobs and provide experienced support for all FSFCU employees. You are comfortable in solving problems across multiple operating systems and devices. You use problem solving skills to troubleshoot, respond to inquiries, researching and finding solutions to technical challenges. You have a willingness to continue learning new technologies, a passion for innovation, and care about helping people. Beyond the day-to-day operations, you will contribute to projects and documentation efforts to help the IT Department move forward with products, innovation and technology. This position will run a routine scheduled scripts and provide IT support throughout their scheduled work hours.

Responsibilities:

Perform daily and/or nightly core processing jobs
Provide timely technical support and issue resolution to all employees
Manage and monitor computer related devices to ensure accurate inventory records
Configure, install, and/or upgrade computer hardware, software, and peripherals
Write detailed procedures
Follow up on outstanding requests and ensure timely resolution
Work with third party technical support vendors to coordinate and troubleshoot technical related issues in a timely manner.
Complete work independently and adhere to deadlines
Prioritize and manage individual workload
Maintain systems according to the SDLC
Troubleshoot using the 7 Layer OSI Model, different layers of network communication

Requirements

Good people skills. The ability to work well with others.
High attention to detail
The ability to apply common sense and the ability to reason are expected
Good organizational skills, as well as oral and written communication skills are essential
High school diploma or equivalent or an equivalent combination of education and experience
The ability to read, analyze, and interpret technical procedures and regulations
Strong knowledge of operating systems - Windows 7/10, OS X, Windows Server 2008+
Working knowledge PC hardware and components including processors, mother boards, memory, and hard drives and devices or peripherals such as printers, scanners, and projectors.
Working knowledge of office software (i.e. MS Office, Internet Browsers, etc.).
Proactively research and utilizes analytical and creative problem solving skills along with standard processes and technologies resulting in secure and reliable connections to and use of systems, applications, and infrastructure.
Proficient in languages such as Python, Batch, BaSh, PowerShell, with ability to learn other similar programming languages.
Demonstrate relationship building, effective communication skills, and quality service in the process of collaborating with, supporting, advising, and educating customers and team members on the use of services, handling of sensitive data, and resolving incidents, resulting in efficient, effective, and compliant use of hardware, software, and services.
Demonstrate relationship building and effective communication skills as a member of the IT Department through active listening and frequent communication with others, resulting in understanding customer needs and collaboration with Credit Union employees.
Demonstrate quality service by actively contributing to customer satisfaction through advocating for customer needs, escalating incidents and requests, and increasing the customer’s ability to help themselves, resulting in meeting or exceeding customer satisfaction metrics.

Other Requirements:

Successful applicant will have and maintain a valid driver’s license
Successful applicant must comply with BSA regulations when performing all job requirements, and stay abreast of updates/requirements of BSA/OFAC/CIP through the completion of training courses assigned annually by trainer as well as meetings discussing BSA compliance activities.
Job requires cross selling other credit union products

Contact

Cody Peters

580-250-8103

cody@ftsillfcu.com

http://www.fsfcu.com

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