Employment

Responsibilities and Duties:

• Provides administrative support for the claims group.
• Consistent and immediate communication regarding customer claims. 
• Answers a high volume of calls, screens calls, schedules appointments.
• Heavy customer service.
• Accurate recording of daily activity.
• Determine priorities and multi-tasks.
• Maintains historical records by tracking and accurately recording information.
• Contributes to team effort by accomplishing assigned tasks and effectively communicating to responsible parties across the network.

Skills/Requirements:

• Previous experience working with claims preferred
• Comfortable working independently and as part of a team.
• Self-starter.
• Bilingual with Spanish a plus.
• Excellent computer skills with experience using Excel and MS Office applications.
• Data Entry Skills, Thoroughness, Organization, Attention to Detail
• Excellent written and verbal communication skills.
• Dependable, with a strong focus on customer service and time management.
• High school Diploma or equivalent.