The Michigan Association of
Certified Public Accountants (MICPA) is searching for a self-starter to assist
and support our sales team. This administrative role is primarily focused on order
processing, coordinating external and internal logistics, and maintaining our
CRM database. Our sales team is responsible for identifying and building
relationships with businesses, services and resources Michigan CPAs are looking
for and building mutually beneficial engagements between our members and
partners.
The ideal candidate must
demonstrate an innovative and collaborative team-oriented style and possess
excellent organization and communication skills, the ability to manage multiple
priorities and switch tasks throughout the day, has a strong work ethic,
attention to detail, and a passion for personal and professional growth. In
addition, this individual should demonstrate an enthusiastic approach to
partner and member interactions and be an asset for growth and long-lasting
partner development.
Flexibility
is necessary with staff required minimum of two days/week in the office,
including required client meetings, monthly staff meetings and other training
opportunities (days depend on member and team needs, along with what works best
for your schedule).
Key Responsibilities:
- Assist, coordinate, and manage all administrative details for sales or customized training.
- Manage CRM database (Microsoft CRM), maintain
current client information and update information as needed
- Process and monitor billing requests with
accounting team and track all sales on a regular basis.
- Be the main contact to client/vendor to coordinate
scheduled deliverables, communicate key details, and follow up with metrics of
campaigns, etc.
- Prepare confidential correspondence, reports,
and other documents accurately and in a timely manner.
Required skills:
- Associate degree or a combination of education, training and work experience in either business administration, business, communications or other related field required. Bachelor’s degree preferred.
- Ability to handle and prioritize multiple priorities with
excellent attention to detail.
- Maintain a level of professionalism in responding to
communications with clients/partners/vendors.
- Ability to work independently, manage own time
effectively, maintain control over current projects/responsibilities.
- Problem solver and
forward-looking thinker, who actively seeks opportunities and proposes
solutions.
- Access to reliable transportation for traveling to
meetings/events within the state.
Desirable skills/knowledge:
- Association or trade/service organizations
- Experience with Microsoft Outlook, Excel, Word
and Teams
- Experience with a Customer Relationship
Management (CRM) software. Microsoft CRM is a plus.
Cultural
Expectations:
- Support, embrace, and live the Association’s core values of bringing JOY to the workplace each day; creating an
environment of TRUST through respect, honesty, integrity, empathy
and consistency; contributing to everyday INNOVATION from the
smallest idea to organization-changing ideas; COLLABORATION with
others to create greater outcomes; providing impactful SERVICE to
our members; and valuing the strength that DIVERSITY brings to our
team, members and the profession
- Establish goals and strive to
accomplish them
- Lead by example to foster awareness,
understanding, and accountability with staff members and champion the
ongoing Diversity, Equity, and Inclusion efforts
- Seek developmental
opportunities for your personal and professional growth
Work
environment is
general office with collaborative quad cubical workspaces that include standing/sitting
desks. We are a hybrid environment that offers the opportunity to work remotely
for 2-3 days/week. Physical activity moving throughout the office or
onsite for events, and occasionally transporting supplies/equipment weighing up
to 50 pounds from the office to cargo vehicle to facilities with wheeled carts;
must be able to travel to on-site (out-of-office) locations.
Benefits:
- Medical with
Rx, Dental, Vision Insurance
- Flexible
Spending Account
- Life and
Disability Insurance
- 401(k)
including annual Safe Harbor contribution
- Flexible PTO,
vacation, and nine paid holidays
- Time off (up
to 1 day) to volunteer in serving our communities
- Parental Leave – up to 12 weeks
- Employee
Assistance Program
- Charitable
Matching Gift Policy
- True
work/life integration with a focus on health and wellbeing
- “Buddy” program for new employees – your go-to teammate
- Hybrid/flexible
work environment (2 days in the office) - modern office with adjustable
height desks and ergonomic chairs
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply unless they meet every qualification. We are dedicated to building diverse teams, ensuring equitable pay and an inclusive environment where our staff feel a sense of belonging. If your experience doesn’t align completely, we encourage you to apply anyway! We want to know more about you. You might just be the right candidate! Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability or length of time spent unemployed. We invite you to apply and join us!
Who we are:
The MICPA, a not-for-profit organization, is a diversified,
professional, member-driven association for certified public accountants and
affiliated professionals. With more than 17,000 members spanning across several
different industries, it is the leading statewide professional organization
dedicated to serving its members, the CPA profession, and the public they serve
through advocacy, collaboration, and education. MICPA is a recognized leader
nationally and among other state CPA societies.
MICPA is home to a welcoming and
inclusive staff (who are not CPAs, except for two of us) who embrace a
culture of belonging through joy, trust, and innovation with intentional focus
on collaboration, service and the strength of diversity. MICPA is committed to
focusing on employee experience, health and wellness, continued employee
development, and serving their communities. For more information, please visit:
www.micpa.org/our-culture.
0in;margin-left:0in;line-height:normal;mso-pagination:none;text-autospace:none'> 0in;margin-left:0in;line-height:normal;mso-pagination:none;text-autospace:none'>We were awarded the Financial Wellness award in 2021 (for having a successful financial wellness program for staff) and the Caring Culture award in 2022 (for demonstrating a culture of caring for our people, customers, and community) from the Auburn Hills Chamber of Commerce.