Leadership's Influence on Client Service
Join the Troy Chamber's Leadership Enrichment Group for their June meeting on 'Leadership's Influence on Client Service', presented by Kristopher Powell, CEO, HRPro/BenePro. During his presentation, Kristopher will discuss:
- The critical role that leadership plays in creating a culture that fosters exceptional client service and why it's important for business growth
- How leaders can motivate their teams to deliver outstanding client experiences, while reflecting the core values of the organization
- The upside-down pyramid, which reflects the idea that leaders should prioritize the needs of their employees to better serve their clients
- The importance of a company's values in shaping its approach to client service
About the presenter:
Kristopher Powell, CEO, HRPro/BenePro
Leader, Innovator, Golf Nut. These are the words that best describe Kris Powell, CEO of HRPro/BenePro (but not necessarily in that order!). Kris founded BenePro and AdminPro in 1990, sensing an ever-growing need on the part of employers to take better care of their employees in an economical manner. Realizing that need was evolving and changing, he changed the name of AdminPro to HRPro in 2012 to recognize the company’s growing practice in human resources consulting and services.
Kris is driven by the desire to help employers take better care of their employees. As a believer in “practice what you preach” he has also built HRPro/BenePro into a great place to work that has won numerous awards, including being in the top 10 “Crain’s Coolest Places to Work” in Michigan for 6 years in the row.
A native Detroiter and graduate of Oakland University, Kris has been involved in many community activities. These include serving on the boards of Big Brothers and Big Sisters, The MedHealth Foundation, Red Run Golf Club, Notre Dame Prep, United Benefit Advisors, and currently, Automation Alley. He lives in Troy with his wife, 2 cats, and a dog.
