These responsibilities include;

• Smooth functioning of the shelter during assigned shift.
• Maintaining the safety and security of the shelter.
• Residential Support Staff are vital to the successful operation of the Coalition and its programs. In their role, residential staff work to ensure a supportive, welcoming environment for all clients.
• High School Diploma or equivalency required; post-high school education, experience working in a residential setting preferred.
• The successful candidate will:
• Ensure the safety of clients.
• Enforce shelter program rules to ensure smooth operation of the facility.
• Respond effectively to emergency situations, document and communicate appropriately in accordance with the Plymouth Area Coalition for the Homeless Employee Handbook, and Program Guidelines.
• Facilitate client intake process, prepare client rooms prior to arrival.
• Crisis intervention, as needed and appropriate.
• Attend monthly staff meetings and participate in professional development.
• Monitor shelter security including parking lot, surveillance cameras, doors, etc.
• Communicate and document personal observations, concerns regarding client behaviors to appropriate staff.
• Maintain privacy of clients in accordance with Plymouth Area Coalition for the Homeless policies, and as required by law.
• Maintain professional boundaries at all times.
• Complete all shift tasks according to program guidelines.
• Other duties as assigned by the Re-housing Case Manager.