The Client Resource Center (CRC) Specialist I is responsible to develop and maintain a proactive sales and service culture for Jonestown Bank and Trust Co. while providing technical, procedural and general support for JBT branch staff. The primary responsibilities of this position are to serve as a point person to directly or indirectly enhance customer realtionships and to provide high quality service and problem solving skills for routine customer transactions. This individual will have a wide range of duties including but not limited to responding to incoming client calls, actively seeking out and meeting their banking needs by having a comprehensive knowledge and understanding JBT polocies, products and services. This individual will work closely with other departments to provide options for client and branch requests.
Requirements
High School Diploma or equivalent.
Minimum of one year banking experience.
Excellent written, verbal, and telephone presentation and communication skills.
Ability to operate standard office equipment and proficiency MS Word, Excel, and Outlook applications.
Account opening knowledge and skills, including business accounts.
JBT Employment Applications, found on out website at www.bankjbt.com
