Position
Roles/Responsibilities/Accountabilities
Handles
incoming telephone calls to Financial Advisor Jason Jacobs and responds to
requests for information
Performs
routine administrative duties such as maintaining office supplies and
processing mail
Prepares
or coordinates the preparation of routine correspondence, reports, and special
projects typically of a routine nature
Supports
projects, administration of various programs, and processing functions as
needed
Drive client/member facing activity in the practice by scheduling meetings with client/members on behalf of the practice’s Financial Advisors
Update
the contact management system with client/member contact and preference
information
Assist
Financial Advisors in the preparation and follow up for the client/member
meetings
Provides
back-up support on tasks that do not require any type of licensing or
registration for other staff members, as needed
Participates
in the business planning process
Completes
other miscellaneous tasks as assigned
Position Qualifications
-Previous administrative/secretarial experience desired
-Strong technical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Excel, PowerPoint) or ability to learn
- Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions
-Ability to maintain integrity of sensitive/confidential information
-Basic understanding of our products and services, and Thrivent Financial
Competencies
-Planning/Organizing
- Customer Focus
- Communication
- Interpersonal Skills
-Teamwork and Collaboration
- Adaptability/Flexibility
External/Internal Dependencies
-Must be able to represent the organization in work with external clients
-Must be able to cultivate and maintain relationships with outside organizations
As part of Financial Advisor Jason Jacobs recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the hiring/contracting process. In addition, fingerprints will be taken for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.