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Saturday, February 15, 2020

Making the Customer Service Experience Magical

A Community of One Program (COOP) Program Presents:
Making the Customer Service Experience Magical With John Formica! SPONSORED BY Billingsley Ford Lincoln of Lawton

John Formica (The "Ex-Disney Guy") is 'America's Customer Experience Coach"

- Highest guest satisfaction ratings among all Disney World Resort Hotels
- Selected to Co-chair and assist in the company-wide rollout of "Disney's Guest satisfaction Program"
- Delivered presentations for the Disney Institute on "Customer Loyalty" to audiences, companies and business professionals from all over the world

This is a once in a lifetime opportunity for the Lawton Fort Sill community to hear from one of the most influential customer service experts in the world.

Early bird special:
$35.00 Chamber members/$40 non Chamber members through January 15, 2020, price increases after.

Saturday, February 15, 2020 9:00 AM thru 11:00 AM
Apache Casino Hotel
2315 E Gore Blvd
Lawton, OK 73501

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