Building Culture
Why do some organizations thrive while others struggle?  Why do some businesses build loyal employees and customers while others have difficulty attracting either?  Much of the answer lies in the culture you establish.  Culture impacts all aspects of your organization from hiring and retaining employees, to customer service, to how well you weather a crisis.  This session will address intentional and unintentional culture, and the steps you can take to ensure that your organization culture is something of which you can be proud.


Bio
Jim Sturm has been teaching leadership for more than 30 years, before it was fashionable.  He served as a Vice President for Student Life, Vice Provost for Leadership Development, and Dean of Students for 17 years.  He has worked with college students, businesses, and all types of organizations to help them develop their leadership potential.  He holds a Master of Education degree from the State University of New York at Buffalo.  Currently, he serves as Director of the Looyenga Leadership Center at Minot State University.

Cost: $15 per person for lunch.  No refund after March 18.