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Lawton, US
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Lawton Fort Sill Chamber of Commerce

Employment Opportunities

Customer Care Specialist
Full-Time40h/wk$31.20k/yearProfessional Attire
46 days ago
Efficiently accept incoming calls while providing exceptional customer service. Offer customer support to resolve issues, provide general information, or connect them with the appropriate representative. Multi-tasking daily between calls and other responsibilities while maintaining a positive customer interaction.
Requirements

ADA Requirements

  • Physical Requirements: Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
  • Working Conditions: Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
  • Mental and/or Emotional Requirements: Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
Location
Liberty National Bank - 629 SW C Ave. Lawton, OK 73501
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